How
do I get my hotel listed on your website?
In order to be listed on Interactive Affiliate
Network your property must be either linked
directly with Sabre or Pegasus (a GDS) or with a
property management company that is linked to
these suppliers. This allows us to pull
availability from these GDS systems and provide
our customers with a real-time hotel generated
confirmation. |
What if my hotel is
already listed with Hotels.com, Sabre, or
Worldspan; how do I get on your website?
If your property is currently listed in
Hotels.com, Sabre or Worldspan, we should
already be able to pull availability from your
property and add you to our website. If you do
not see your property listed it may be because
there are outstanding commissions due. Please
check the monthly statement you receive from us
with all outstanding commissions and contact the
Collector listed to discuss your account. If you
do not have a monthly faxed statement, please
contact us using this
form. |
What is a GDS or
management company and what do they do?
A GDS (Global Distribution System) will obtain
availability and rates for your property from
either you directly or through your property
management company. A listing in a GDS will give
thousands of travel agents and agencies
throughout the world the ability to make
bookings for your property. A GDS system or
property management company is needed when
listing with Interactive Affiliate Network. This
will allow us to access your hotel information,
rates, availability, and correct any problems
that may occur. |
What does it cost to be
listed?
Your property can appear on Interactive
Affiliate Network free of charge, but a
transaction fee maybe assessed by the GDS or
property management system you choose.
Regardless of what transaction fees you may pay
to other parties, Interactive Affiliate Network
expects to receive the standard commission rate
of 10% on each confirmed booking made through
its web site. |
What commission
percentage is to be paid to IAN?
By having your property appear on Interactive
Affiliate Network you are agreeing to pay a 10%
commission on all confirmed bookings. This
commission is an addition to any fees or charges
paid to any GDS or property management company.
Failure to pay this commission will result in
removal of your property from Interactive
Affiliate Network. You will be invoiced monthly
for the amount of commission due. |
How do I get listed
higher in the search results on the web site?
If you would like to be considered for the
preferred property program and be listed higher
on our site you may consider listing your
property with negotiated rates through Hotel
Reservation Network (HRN). In certain high
volume markets, HRN has the capability of
booking properties that are not listed in GDS
systems. HRN handles these types of bookings by
contracting with the property directly. The
contract would include a net rate
(non-commissionable) and an allocation of rooms
per night. HRN would charge the customer up
front for the reservation and then be direct
billed by the property upon checkout. In return
for the allotment and net rates, your property
would hold a top position on Interactive
Affiliate Network with a listing in the
"Special Internet Rates" section. If
you would like to be considered for the
preferred property program and your property is
located in a high leisure market handled by HRN,
please feel free to contact HRN by visiting http://www.hotels.com/addhotel/add_your_hotel.jsp. |
| 2 - Ensure all
commission payments are up to date. We give all
properties a Confidence Rating based on a
commission payment performance, and this rating
determines the order of the search results.
Properties with timely payments and high
commission percentages will achieve a higher
rating and appear higher in the search results.
Properties with too low a rating will be removed
from the site altogether. Every month you should
be receiving a monthly statement showing all
outstanding reservations and the contact
information for a Collector to contact regarding
any questions. If you do not have a monthly
faxed statement, please contact us using this
form. |
What is the Confidence
Rating?
Your hotel earns points in various categories
related to its commission payment performance.
The accumulative number of points is called the
Confidence Rating. The higher the Confidence
Rating, the higher your property will appear in
the search results. Properties with too low a
rating will be removed from the site altogether.
Your Confidence Rating is reported to you every
month in the monthly statement sent to your
property showing all outstanding reservations.
This statement also provides the contact
information for a Collector to contact regarding
any questions you have about your account or
Confidence Rating. If you do not have a monthly
faxed statement, please contact us using this
form. Properties with a net rate contract
with Hotels.com are not ordered on the site by
Confidence Rating. |
How does the Confidence
Rating affect my property?
The higher the Confidence Rating, the higher
your property will appear in the search results.
Properties with too low a rating will be removed
from the site altogether. Properties with a net
rate contract with Hotels.com are not ordered on
the site by Confidence Rating. |
How do I make changes
to my information on your site?
Any changes that need to be made to the
information about the property as well as
availability and rates need to be addressed
directly with your property distributors (Sabre,
Pegasus, HRN, and other property management
companies) or through your hotel chain's
management group. Interactive Affiliate Network
cannot make these changes for you either
directly to the web site or with the
distributors. |
Can I submit pictures
of my hotel?
The pictures of your property will need to be
sent to Hotels.com, Sabre or Worldspan so we can
access the pictures and add them to our web
site. We do not accept direct submissions of
photos or descriptive property information. |
Can I be listed under
more than one city?
Hotels are included in search results based on
geographically defined cities. The specific
latitude and longitude of your property will
determine the cities in which it appears. We
cannot force your property to appear in any
specific destination. |
